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Customer Testimonials

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Thanks for getting in touch and updating me regarding my cap purchase. The cap arrived today and I am absolutely delighted with it. Great service & very reasonable product pricing! My sincere thanks to you & all at Genesis!

Thanks very much, you're a star! Have a lovely christmas and a happy new year!! Regards,

Thanks you so very much for sorting out my animal skirt it fits and look fantastic. And now to found out that I won some thing too, even better. You have one very happy customer. Thank you again.

Very speedy delivery, and great communications. Husband delighted and I need no longer be ashamed of him wearing the old cap! Thanks very much.

Hi Received the bag today - how quick was that, thank you so much absolutley fantastic service. Will pass on your web site to friends. Love the bag too - so all good

Many thanks for this - just to let you know that the order arrived safely in the post today. And also to say thanks so much for such an excellent level of service - very speedy!! I'm very impressed! Kind regards,

Thanks for the quick reply and the offer to exchange/refund but we are going to keep the beanie as it is not to bad! Thanks for the great customer service we shall certainly shop with you again. Kind regards

Hi just got my reefs through the post TODAY and their perfect!! Very very impressed with the speedy delivery (1 or 2 days was it, with second class post!?!), i will continue to buy from you guys in the future! Thanks again and take it easy guys. Regards Luke

Thank you!

I recently purchased a Quiksilver Satchel from your online store, I would like to thank you for your friendly correspondence and your quick delivery. Once again, thank you Oliver

Just been to collect the flipflops from the PO as I was at work yesterday when they tried to deliver them. THEY ARE A PERFECT FIT! And very comfy! Thanks very much.

Thanks Christine They arrived today! Very impressed with the service, will use you again so to speak...! Happy New Year

The Reef's arrived this morning - am very impressed with the speedy delivery and quality of service I have received! It's a shame the weather here has taken a turn for the worse, else I'd have taken them for a quick spin around town! Although this means I can just practise using the bottle opener instead, in preparation for my holiday later this month! Thanks again, I look forward to shopping with you again in the future. Kind regards, Alix

Just got back from a weekend surf trip to Woolacombe. Had a wicked time. Wanted to say a massive thanks for such great service. They arrived on Thursday morning. Now that's fast! Thanks again dude. I'll definitely recommend you to all my surfin / boardin buddies. Peace Col :0)

Thanks very much. Jenny's bag arrived safely yesterday and she's thrilled with it!
-S. Murray

Many thanks

just to say received the reefs today, thanks for a speedy delivery,and a fantastic service, will definetly shop with you again. thanks diann

Just wanted to say, reefs arrived today - thanks very much for pushing them through

Just wanted to say that I have received my shorts. They arrived yesterday and they are Fab! Look forward to using you again. Regards Abbie

Just to let you know that the grey bag arrived safely today. Thanks once again, I shall be shopping with you again!

Thanks for the fast service, that will keep my better half quiet..

Thank you so much for such a brilliant service. I received my pendant really quickly considering it was a bank holiday and 2nd class post! Product is exactly how I expected and I'm very grateful! I'm going to Australia next year and will certainly be buying more things for my holiday from your shop. Thanks :)
-Holly Lane

Got the sandals this morning, they are fantastic, Thank you!

Cheers, thanks for your quick responses Ill pass on the good service to friends, keep up the good work. Regards,

ey, sorry if this is not an email to be replied to, but I just wanted to say thanks! Many thanks,

Thanks - they arrived this morning super service Julie

I actually received it yesterday, excellent service, Thankyou very much! I will highly recommend you to my friends and collegues. Regards

many thanks for your email, I received the purse today and it is great. Thanks very much for both yours and Rob's help on this. Many thanks

Thank you.

Very quick response & love the bag! Excellent communication & would not hesitate to buy from again - many thanks!!....

Received my bag this morning, can not tell you how please I am with it, and also impressed with delivery and communications were great! Highly recommended. Thanks again!

Excellent service, so quick i was amazed, will deffo be using and recommeding this site.......Thanks very much.......a very happy customer x

Thank you so much for despatching my order so quickly. I can't believe the shorts came in the post this morning, I only ordered them at about 6pm Friday!! They are perfect, just what my daughter wanted. What a fantastic service. We will certainly be going straight to your website when we need anything else. Many, many thanks.

Hi I recieved the Reefs this morning. They're great. Many thanks for the excellent service. regards John

Shorts received!! thanks for a great service. happy summer

thank you very much. you are the only shop that has the red sandals so thank you!

Thank you very much for your help and friendlyness with my order. I will be sure to order from your store next time

Love my bag and the cd thanks

I ordered a Roxy Laptop Bag and am so impressed! The communication on despatch, payment etc was fantastic and the item arrived within 2 days. It was well packaged. I can't wait to shop again. Thank you so much, I would highly recommend this site.

Hi, yeah thats brilliant, thanks alot.

Hi, Got my Wallet today, great service (ordered Saturday and got it on Monday), very quick, efficient and friendly personal service, Many Thanks, will be visiting again Steven

Very pleased with skirt and your speedy delivery, def order again. Regards Roz

Thanks for excellent service will recommend to anyone.
-Sue Cox

Thank you youre a star, Kind regards

hey Mark, The sandals are really cool, thanks very much -Regards,

Just received Roxy backpack and purse which are fab. They are for my daughter who will be 12 on 1st June, so I will have one happy girl!!! Service swift and superb - many thanks. Kathryn

Thanks! Received and very happy, thank you! No doubt will be using you again.

Thanks very much for your excellent service. The replacement sandals arrived today.

Hey Mark, I really appreciate your response and help. I have been trying to get these in the states for months and have come up empty everytime. i am very happy to see that you can provide them for me. thanks again.

Just a quick email to let you know i received my order today. I have been looking for this bag for a few weeks with no luck, many thanks. Regards

Hi guys, I ordered a t-shirt yesterday afternoon and it's just arrived by Royal Mail (at lunchtime). It was well packed in weatherproof bag and name/address clearly typed in large bold letters.. Your website is simple to use and I am very impressed by the speed and efficiency. I will certainly buy from you again. Great service. Have a good Christmas! Jilly!
-Jill Davis

Dear Christine, I would just like to say how impressed I have been with the service given by Genesis. The bag arrived this morning, nicely packaged and is exactly what my daughter wanted. I am sure when she wants some more roxy bits that I will be visiting again. Many many thanks

tshirt is cool looks like it will get better with every wash,will be buying the other two in stock next week. peace&beleive tony
-Tony Smith

Pleasure to buy from and level of customer service is magic!! Thank you very much!!

Thank you very much - sunglasses received this morning. Many thanks for your help.

Order recd safe and sound.Many thanks

Just a quick note to say how pleased I was with the wallet I ordered! It came so quick too. Thanks a lot, I'll be sure to use your online store again! Steph x

Thanks for speedy service, have received goods this morning, will definately use you again! Sarah

Thankyou to Genesis Surf Shop for your excellent service. The bag that I ordered on Monday 4th August arrived on Wednesday 6th August. The bag was of very good quality. It was just as described on your website. Overall I am highly delighted. No internet shop could have provided better service. Again Many Thanks John

Hi, Bag arrived today. Thank you for excellent service and super fast delivery. regards Errol

Cheers mate got the reefs this morning and there are perfect just what I needed! AMAZING delivery time to thank you very much! I am one satisfied customer! Cheers! Ben

Many thanks for your email. The bag has been delivered. A good service. Thank you.

Hi, Just to let you know that my item has arrived safe and sound and I'm really pleased with them. I'll be sure to check you out again in the future. Excellent service Many Thanks Cath

They arrived this morning. Perfect. Thanks for you swift delivery.

Many thanks for the update and excellent communication throughout the transaction. I wasn't holding my breath for a quick delivery via the Royal Mail (!), but the wallet arrived the next working day on time. I love it. And I'm so glad I bought it from you; especially at a decent price. Once again many thanks for your communication and I will endeavor to use you again in the near future. Mike.

The necklaces are great, nice price and will use you again! Cheers. Dave.

Thanks for being so helpful on this order, I really apprecaite it. I will definately be ordering from you again Thanks again Nikki

My items arrived yesterday, Thank you very much, I'm sure I'll be ordering something else soon! Jai

The bag is gorgeous & arrived really quickly, which is great as it's a present. I will definitely recommend & use this site again! Thank you!

Thanks Mark - arrived this morning, really impressed. Thank you Rgds

Thank you so much for your speedy delivery. These reefs are part of my daughter's birthday present. We tried to get her size in shops in Penzance, Truro and St.Ives but to no avail. We ordered from you when we searched on the internet. We weren't expecting to receive the package until after the BH weekend. She will be delighted! Her birthday is on Monday. Highly recommend you and will do business again . Thanks Anna

Hey - Have got them! Thanks guys they are replacements of much loved reefs that recently went to the big shoe box in the sky. Am so chuffed to get exactly the same ones, so well done for promptness.

I recieved my watch today . it arrived very quickly, well packaged and it was a brilliant price. im really very pleased , im glad i found your website and i will definitly check it agian for other products. thank you. Richard

Hi Just to say thanks very much. I'm really pleased with my bag. Your website, service & value for money are all fantastic. Toni
-Toni Sutton

Hi guys, Thats great - thanks for the update and the quick service! Cheers,

Thanks for your various messages and your prompt service - they arrived this morning and I'm wearing them now at my desk. Awesome!! Thanks again, Kathryn

Hi Boardshorts arrived today. Thanks a lot for the quick delivery. I'll be ordering from you again! Rory

..received the bag and I'm delighted. Excellent service and value. Keep it up. By the way there was a similar Animal bag on E-bay -been through the washing machine a couple of times (!!) and it still sold for more than I bought your one for. I'll certainly be checking out your website again and recommending you to friends. Regards Cathy

Much appreciated

This is just to let you know that I received my order yesterday in the mail :-) Again, thank you for your quick delivery and friendly response. I certainly will recommend your shop around me. Now, I just can't wait to have that vacation... Damien

cheers thats excellent service why cant all internet transactions be this easy!!!! Dan
-Dan Wheelwright

Very pleased, items ordered Monday evening arrived Wednesday. Goods ordered were cheaper than the high street ! Will definately order again !!

Just a quick note to say that I received my purse this morning and what an excellent service you provide. I ordered this item early on Saturday and received it first thing Monday morning, service doesn't come better than that!!!! Thank you again

Received flip flops within 2 days. Really pleased with them. Thanks very much!

Just wanted to send a short note to thank you for your friendly and prompt service. My order arrived in the post this morning, earlier than I expected. Many thanks. Raymond

Just got the sandals today. They fit perfectly, thank you very much!!! Best Regards Jahawi

Thanks so much, the reefs were arrived this morning. I hope my brother and her girlfriend enjoy my presents :) Merci for excellent service and super fast delivery. regards Emre

thank you for prompt and friendly service. Recieved my order on Tuesday and very pleased. Will definitely use your website again.

Hi Many thanks indeed for sorting out this order for me. Everything is great.

Thank you for the arnettes sunglasses they are fantastic. I received them yesterday. I am most happy with the service i have been provided with. Thanks for the updates. Will be recommending your business to all. Many Thanks Mr. G A Whitfield
-Mr Whitfield

Thanks so much, the shorts arrived this morning. I have used you a couple of times now and have found you excellent, even using paypal to pay didnt put me off (havent used it before!). Cheers again

hey, just wanted to say thank you! Im not very keen on shopping online but the whole service was efficient, easy and stress free...and as a bonus the bag came only a couple of days after i ordered it which really surprised me. so again, thank you. i shall be back here again

Absolutely perfect shop. My item was cheaper than anywhere else I could find it. it was shipped quickly and even arrived next day although I didn't pay for next day delivery, took the free postage option. Will definately recommend this shop to friends and family. Thanks so much :)

I just wanted to say thank you for your excellent customer service. I love my flowery flip flops and will wear them as long as I can before the cold sets in! Customer service was above and beyond. Many thanks xx

thanks guys! daisy duke arrived tuesday,salamder arrived wednesday! Thanks for excellent service - impressed! will be ordering more! regards

Hi Christine, i recieved the necklace today and im very pleased with the product and its quality. A very reasonable price too and fast deliver. I will be dealing with genesis again, thanks Dave

Hi Christine, thought i would give you a big thanks for adding the personal touch to ordering a hat!! little things like this message go a long way with people, and im mighty impressed by it. maybes i buy again soon, cheers Josh

this was fab i highly recommend people to use this site. and my delivery was a cool bag and last time mum bought me a reem laptop bag. ps. reem means awsome in essex. goodluck in your buissnes

Reefs arrived to-day. Great product,great price and next day delivery. What more could one want. Highly recommended.

I just received my order - a very impressive service. Thanks

I'd just like to say that i received my sunglasses on Thursday and am absolutely chuffed with them!! My missus hasn't noticed they're not the same as the ones she got me for christmas from America.. Hee hee. Will definitely come to you for more stuff. It's such a shame i don't live locally, I'd be in all the time. All the best..

Hey, thanks for the great prompt service, just hope its here in time for going skiing at xmas!!! MERRY CHRISTMAS!!!!!! Cheers

Many thanks for the ordered boardies which I received today and for your personal service. With best wishes

Wow! Brilliant service - thanks very much. Love the bag and it's exactly what I wanted. Jilly

Thank you so much for such a great service! This is the first time I've used Genesis online (I've bought from the store before!) and I'm very happy with my purchase. Such quick dispatch. Great stuff!

Just to let you know I received the sandals I ordered yesterday. Thanks for such a speedy service, they're fab Regards

Thank you so very much for sending my order so quickly - I recieved it in the post this morning and it is awesome! I shall definately be ordering items from you in the future and shall recommend you to my friends! Thanks once again! Regards,

Hi I appreciate your kindness; you did above and beyond to help me. thanks a lot

I am just writing to let you know that my order was received this morning and, as a first time user of your company, I will definitely be recommending you to all my friends and family for any future transactions. I have found you to be not only prompt with your orders, but your prices are very good as well as your updates. So I thank you once again and would like to wish your company and staff a very happy Easter.
-Rob Gibby

thanks for the kind customer service will be shopping again soon i know it

I received the DVDs this morning - that is the most amazing service, especially considering the time of year - so thanks VERY much - Fantastic!

cheers for an excellent service. Regards Steve
-Steve A

Thats great! thanks alot for all your help!

I ordered an Animal shoulder bag from you, online, on a Monday night. The product had arrived at my house by Wednesday! Exellent service and excellent product, thanks!

Just giving a big 'thanks' for such speedy delivery of a t-shirt I ordered yesterday afternoon which arrived today. Packaging - waterproof - great point - and name/address typed in big bold letters. Your website is easy to use too. I will certainly recommend you, and will buy from you in future. Well done!

fantastic, thanks for all the trouble youve gone through

It arrived no problem, Thanks very fast service.

Thank you so much! I am thoroughly impressed with your business. Thank you also for being so quick in replying to my email questions. I had to admit I was a little apprehensive because this was an international order, but I didn't have to worry. I just got my bag today and am really impressed at how quickly and smoothly this transaction went! Once again, thanks for everything

Shorts arrived today. Thats a fantastic service, feel free to use me as a testimonial. Please forward this to your manager(s) as I know the little guy rarely gets the praise. Thanks to all at Genesis! Ian Rigby.

just wanted to tell you I am impressed with your site and the service you have provided. Thanks for your speedy dispatch and courtesy e-mail, I will be shoppping here again!!! Abbie

Goods received! Really pleased with them, Many thanks!

Christine, Thank you sso much for the update, i am so impressed with the service i have received, i will definitely be using your service again and if you have an area on your website for feedback i would be more than happy to add my comments to it. Thank you again and i am looking forward to receiving the bag! Charlie

Thanks Mark, it arrived today. Thats good service! I will be back again. Regards

Just to let you know, I received my Animal bag and its great and holds alot for its compact size. Delivery was fast and will be definately ordering from you again, thanks!

Just to let you know the shorts arrived Monday and my daughter is very pleased with them. Thanks for excellent service!

Hi - I received the top in perfect condition & time and just wanted to thank you for your swift service & regular communication. A great service thanks! Emma
-Emma L

many years ago when i first went to Aus. i bought a reversable surf hat. This hat lasted me over twenty years until i lost it a year ago i have searched and bought many hats and now i've finally managed to find one so thanks good delivery the only thing is they fold up quite small to put in your pocket and thats how i lost my original hats

Thanks very much for your very prompt attention, much appreciated. Regards,

Thankyou! First time ive used paypal, so pleased it works quite well! Cheers,

would like to thank you for great service. I got my watch today, just three days after ordering. i'm astonished, especially since it was international. awesome. -Nik

Many thanks for the update. Excellent service provision by e-mail. Well Done.

An excellent speedy service :-)

Recieved my order yesterday. Thank you. Very pleased.

Received the bag yesterday. Thanks for such a quick response! Kind Regards

Hi bag arrived today quick delivery service will use again and recommend to others

Many thanks for an excellent service as always , didnt make it to the store this year so bought online instead, keep up the great work guys and maybe see you next year.

Thank you so much! I was about to email to say I would wait for them - that was very quick. Thank you for all your help, the service has been very good indeed. I will definitely recommend your online shop to others. Best wishes, Alice

Really pleased with the service from Genesis. Prompt postage, and great communication from you guys. Thanks!

I just wanted to thank you for the efficient and friendly way you dealt >with > >my return/ exchange. Thanks so much for the great service! > >Ashley >

Great service and I'll be recommending you to a few mates of mine. Thanks again. Sam

What brilliant quick service and delivery. I ordered on Sunday night & they arrived Wednesday morning...excellent for free delivery...quicker than some companies who charge 3.95 for standard delivery. Thankyou

Hiya, Just to say I am very impressed with how promptly my caps arrived and the condition they arrived in and I would definitely like to order from you in the future. Thank you, Gemma.

No problem, I was actually surprised at how quickly I got it, Thanks very much

All has arrived safe and sound. Thank you ever so much for the quick service, the reefs and boardies are fantastic. So glad I found you, I'll be back again and will spread the word. Cheers, Keri

I highly recommend this site. The reefs I ordered were as described, in perfect condition and delivered extremely quickly. Highly recommend and will definitely be buying from these people again !!
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